Recent Articles
Article by Harry Robinson |
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Feb 19 2004 - 7:38pm The industry is full of software makers and software breakers–which are you? Are you a developer or a tester at heart? Not what job do you hold at the moment, but what do you love to do? This week, Harry Robinson offers up a small personality test that might just give you some insight on the question. Read More
Article by Esther Derby |
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Feb 6 2004 - 12:49pm "We want the software to be faster, better, cheaper!" the marketing guy declares. And we want to deliver, but if we aren't positive what those adjectives mean, we will fail. Read on to learn how a road trip prompted industry-veteran Esther Derby to revisit how to avoid the expectations gap. Read More
Article by Naomi Karten |
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Jan 29 2004 - 2:38pm Have you ever had to cope with a demanding developer? A touchy tester? A quarrelsome QA person? A cantankerous customer? Why oh why do people act that way? This week's column describes the route one IT group took to reverse a customer's bad attitude and make her a valuable ally. Read More
Article by Matthew Heusser |
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Jan 21 2004 - 7:21pm In this era of economic uncertainty there is one thing you can count on--IT companies looking out for their bottom lines. In this week's column, software developer Matthew Heusser explores why American companies are increasingly sending IT jobs overseas and what the U.S. industry can do to adapt to this employment exodus. Read More
Article by Johanna Rothman |
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Jan 15 2004 - 3:34pm Have you ever found yourself stuck in a situation where, no matter what you do, you can't seem to please your senior manager? Your manager wants you to decrease test time, but at what price? You go back and forth, but no matter how much you compress the schedule, it's never enough. This week, Johanna Rothman explains how to avoid the bring-me-a-rock trap, when enough is not enough, and keep your team from being sucked into unreasonable time constraints. Read More
Article by Lori Howard |
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Dec 31 2003 - 2:23pm Never underestimate the divisive power one person can have on an entire team. One team member with a bad attitude can affect overall productivity, communication, and job satisfaction. This week, Lori Howard offers some direct, decisive solutions for handling these "de-jellers" before they ruin your otherwise cohesive team. Read More
Article by Peter Clark |
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Dec 22 2003 - 3:06pm Spending additional money on resources to ease the strain of a tight schedule seems like a good idea. What project manager wouldn't want more help with a project? This week, Peter Clark explains the pluses and the pitfalls of trading gold for days. Read More
Article by Bill Tuccio |
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Dec 18 2003 - 7:35pm In 1897, a little girl wrote to a newspaper, which was revered for its truthfulness, to ask if Santa Claus really existed. The newspaper published the now-famous letter and a response. Always looking for ways that history speaks to current-day software testers, managers, and others, Bill Tuccio adapts the historic exchange in this article. Read More
Article by Esther Derby |
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Dec 11 2003 - 2:53pm Sometimes it takes a child's perspective to remind us of the things that have become "invisible" to us. We make choices that become part of the daily flow and are forgotten until something happens that reopens our eyes. This week, Esther Derby explains how a four-year-old reminded her of an important lesson about decisions and routines. Read More
Article by Naomi Karten |
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Nov 26 2003 - 1:24pm Customers don't always know what they want. That's a given. But even if they do know, they may not always be able to communicate it clearly. That's also a given. Given these givens, you have a much better chance of comprehending your customers' needs and concerns if you're a skilled information-gathering skeptic. Read More