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Recent Articles

Makers and Breakers

Article by Harry Robinson | Comments (17) | Feb 19 2004 - 7:38pm
 The industry is full of software makers and software breakers–which are you? Are you a developer or a tester at heart? Not what job do you hold at the moment, but what do you love to do? This week, Harry Robinson offers up a small personality test that might just give you some insight on the question. Read More

Dodging the Ditches

Article by Esther Derby | Comments (6) | Feb 6 2004 - 12:49pm
 "We want the software to be faster, better, cheaper!" the marketing guy declares. And we want to deliver, but if we aren't positive what those adjectives mean, we will fail. Read on to learn how a road trip prompted industry-veteran Esther Derby to revisit how to avoid the expectations gap. Read More

Through the Eyes of a Troubled Customer

Article by Naomi Karten | Comments (6) | Jan 29 2004 - 2:38pm
 Have you ever had to cope with a demanding developer? A touchy tester? A quarrelsome QA person? A cantankerous customer? Why oh why do people act that way? This week's column describes the route one IT group took to reverse a customer's bad attitude and make her a valuable ally. Read More

Can U.S. IT Survive Outsourcing?

Article by Matthew Heusser | Comments (13) | Jan 21 2004 - 7:21pm
 In this era of economic uncertainty there is one thing you can count on--IT companies looking out for their bottom lines. In this week's column, software developer Matthew Heusser explores why American companies are increasingly sending IT jobs overseas and what the U.S. industry can do to adapt to this employment exodus. Read More

When Enough is Not Enough

Article by Johanna Rothman | Comments (7) | Jan 15 2004 - 3:34pm
 Have you ever found yourself stuck in a situation where, no matter what you do, you can't seem to please your senior manager? Your manager wants you to decrease test time, but at what price? You go back and forth, but no matter how much you compress the schedule, it's never enough. This week, Johanna Rothman explains how to avoid the bring-me-a-rock trap, when enough is not enough, and keep your team from being sucked into unreasonable time constraints. Read More

One Bad Apple

Article by Lori Howard | Comments (19) | Dec 31 2003 - 2:23pm
 Never underestimate the divisive power one person can have on an entire team. One team member with a bad attitude can affect overall productivity, communication, and job satisfaction. This week, Lori Howard offers some direct, decisive solutions for handling these "de-jellers" before they ruin your otherwise cohesive team. Read More

Trading Gold for Days

Article by Peter Clark | Comments (4) | Dec 22 2003 - 3:06pm
 Spending additional money on resources to ease the strain of a tight schedule seems like a good idea. What project manager wouldn't want more help with a project? This week, Peter Clark explains the pluses and the pitfalls of trading gold for days. Read More

Software Professional Validates Santa

Article by Bill Tuccio | Comments (8) | Dec 18 2003 - 7:35pm
 In 1897, a little girl wrote to a newspaper, which was revered for its truthfulness, to ask if Santa Claus really existed. The newspaper published the now-famous letter and a response. Always looking for ways that history speaks to current-day software testers, managers, and others, Bill Tuccio adapts the historic exchange in this article. Read More

Out of Mind, Out of Sight

Article by Esther Derby | Comments (12) | Dec 11 2003 - 2:53pm
 Sometimes it takes a child's perspective to remind us of the things that have become "invisible" to us. We make choices that become part of the daily flow and are forgotten until something happens that reopens our eyes. This week, Esther Derby explains how a four-year-old reminded her of an important lesson about decisions and routines. Read More

Becoming an Information-Gathering Skeptic

Article by Naomi Karten | Comments (5) | Nov 26 2003 - 1:24pm
 Customers don't always know what they want. That's a given. But even if they do know, they may not always be able to communicate it clearly. That's also a given. Given these givens, you have a much better chance of comprehending your customers' needs and concerns if you're a skilled information-gathering skeptic. Read More
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Hot Topics

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Matt Heusser and Company Discuss "Testing is Dead"

Blog Post by Jonathan Vanian
 Do you think testing is dead? Matt Heusser recently put up a great podcast over at Software Test Professionals discussing this blasphemous topic. Read More

Edit Those Epics

Article by Johanna Rothman | Comments (23)
 I've been working with folks making their transition to agile. One of the hardest transitions is for the managers and technical leaders.Managers are accustomed to working in timeboxes. To them, the... Read More

Management Myth #1: The Myth of 100% Utilization

Article by Johanna Rothman | Comments (17)
 A manager took me aside at a recent engagement. “You know, Johanna, there’s something I just don’t understand about this agile thing. It sure doesn’t look like everyone is being used at 100 percent... Read More

Passing the Baton

Article by Rinku Sahay | Comments (2)
 I was watching a relay race recently. A relay is where members of a team take turns to perform and complete a certain action or activity. In a relay race, one team member passes a baton to another... Read More

Three Components of Effective Defect-management Systems

Article by Krishen Kota | Comments (3)
 From a high-level view, defect management systems are made up of a combination of some defect management tools or tool and a defect management process. These two primary components work together to... Read More

The Optimists Don't Make It Out

Blog Post by Lee Copeland | Comments (2)
 There’s only one advantage to delayed flights, missed connec­tions, and extra nights stuck in hotels far away from home—you can catch up on your reading. The book at the top of my “to read” list was... Read More

Considering the Modern Technology Career

Article by Matthew Heusser
 Software development is a young field, at least compared with established professions like law and medicine. The choice to work in software is likewise a different choice. It is often made in youth... Read More

Testing Tradeoffs and Project Risk: A Case Study

Article by Payson Hall
 The project had issues. It was a two-year project intended to swap an aging legacy application for a commercial product. The vendor’s off-the-shelf software required some customization and extension... Read More

The ROI of Learning for Testers

Article by Lisa Crispin
  During my software career, I’ve spent a lot of time and effort learning new thinking and technical skills. I’ve encouraged my peers to do the same. The series that Janet Gregory and I wrote on... Read More

The Top 5 Frustrations for Project Managers

See how you can avoid management swoop-in at the eleventh hour, or creating and sending around a dreaded 200-page plan that no one has time to read once, let alone every time a change occurs. We've... Read More - Get this content

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Johanna Rothman is a management consultant and a regular StickyMinds.com and Better Software magazine columnist.

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Naomi Karten is a highly experienced speaker and seminar leader who draws from her psychology and IT backgrounds to help organizations improve customer satisfaction, manage change, and strengthen teamwork.

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Claire Moss has been testing software for 8 years. Although authoring a testing blog and articles are new for her, Claire has always had a passion for writing, which might be a strange trait for a Discrete mathematician.

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