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Recent Articles

Troubled Times

Article by Eileen Strider | Comments (8) | May 31 2002 - 12:12pm
 Market analysts say the economy is recovering from the recession. But it seems that every day we read about another company laying off workers and the tough IT job market. All this has Eileen Strider wondering, in this week's column, how you are faring and what kind of support you are both giving and receiving during these tough times. Read More

Taking a Risk

Article by Johanna Rothman | Comments (8) | May 22 2002 - 7:06pm
 Project managers may be reluctant, even unwilling, to discuss problems that testers discover in a project. In this week's column, management expert Johanna Rothman gives tips on how best to tell management that "the sky is falling," and how to respond if they don't want to hear about potential problems before they occur. Read More

Thinking Games

Article by Elisabeth Hendrickson | Comments (3) | May 16 2002 - 1:05pm
 Have you outgrown playing games, now that you're in the serious business of software quality assurance? Well, maybe it's time to get that old chess board out of the closet. In this week's column, Elisabeth Hendrickson argues that the thinking skills you develop from games will serve you well in planning software projects. Read More

Advice on How to Hire Testers

Article by Johanna Rothman | Comments (20) | Apr 17 2002 - 1:49pm
 What's the best way to wade through those thousands of resumes you've received for the new testing position? To start, you could ruthlessly weed out those who don't show experience with your organization's particular toolset. But in this week's column, Johanna Rothman warns against this type of approach to hiring. By not looking at the person beyond the tools, you might be letting a star slip through your fingers. Read More

Institutionalizing Poor Quality

Article by Lee Copeland | Comments (44) | Apr 10 2002 - 12:11pm
 Have you ever noticed how many professional activities don't utilize a separate testing phase? Veteran tester and instructor Lee Copeland has. And it got him thinking about our industry and the role a tester plays. In this week's column, you may be surprised by his conclusions. Read More

Managers and the Helpitis Malady

Article by Eileen Strider | Comments (5) | Apr 3 2002 - 7:02pm
 Most of us want to be helpful. It's satisfying knowing that we've been able to solve a problem for another person. But what about those times when the other person doesn't really want our help? In this week's column, Eileen Strider shows how to offer "healthy" assistance, without giving in to the sickly variety. Read More

Make Your Point ... Without Pointing a Finger

Article by Linda Hayes | Comments (17) | Mar 18 2002 - 5:14pm
 When errors are not detected during testing, somewhere down the line someone has to take responsibility. In this week's column, Linda Hayes shows you when and how to do so...and you might even be able to turn the situation to your advantage. Read More

Going Down with the Ship

Article by Elisabeth Hendrickson | Comments (11) | Mar 5 2002 - 7:58pm
 The software project gone awry is a familiar theme in columns and articles on this site. But in this week's column, Elisabeth Hendrickson uses her knack for observation to draw relevant lessons from seventeenth-century naval history. Read her advice on how to save your project from sinking. Read More

What Does It Cost to Fix a Defect?

Article by Johanna Rothman | Comments (8) | Feb 7 2002 - 8:07pm
 We all have different attitudes and policies toward finding and fixing defects. The choice about whether and when to fix defects depends upon many factors, one of the least understood being the actual cost of fixing a defect. In this week's column, testing expert Johanna Rothman shares a formula for calculating the system test cost to fix defects and how to factor that into the bigger picture of your project. Read More

Measuring Up: How to Preview User Satisfaction before Your Release

Article by Esther Derby | Comments (8) | Feb 7 2002 - 1:13pm
 Why wait to discover how your users will react to your system when there are ways to measure such things during development? This week's column describes a simple tool to develop visibility into customer satisfaction. Learn how you can begin to manage expectations so that neither you nor the customer has an unpleasant surprise on release day. Read More
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Management Myth #1: The Myth of 100% Utilization

Article by Johanna Rothman | Comments (17)
 A manager took me aside at a recent engagement. “You know, Johanna, there’s something I just don’t understand about this agile thing. It sure doesn’t look like everyone is being used at 100 percent... Read More

Edit Those Epics

Article by Johanna Rothman | Comments (23)
 I've been working with folks making their transition to agile. One of the hardest transitions is for the managers and technical leaders.Managers are accustomed to working in timeboxes. To them, the... Read More

Three Components of Effective Defect-management Systems

Article by Krishen Kota | Comments (3)
 From a high-level view, defect management systems are made up of a combination of some defect management tools or tool and a defect management process. These two primary components work together to... Read More

Passing the Baton

Article by Rinku Sahay | Comments (2)
 I was watching a relay race recently. A relay is where members of a team take turns to perform and complete a certain action or activity. In a relay race, one team member passes a baton to another... Read More

Three Components of Effective Defect-management Systems

Article by Krishen Kota | Comments (3)
 From a high-level view, defect management systems are made up of a combination of some defect management tools or tool and a defect management process. These two primary components work together to... Read More

The Optimists Don't Make It Out

Blog Post by Lee Copeland | Comments (2)
 There’s only one advantage to delayed flights, missed connec­tions, and extra nights stuck in hotels far away from home—you can catch up on your reading. The book at the top of my “to read” list was... Read More

Considering the Modern Technology Career

Article by Matthew Heusser
 Software development is a young field, at least compared with established professions like law and medicine. The choice to work in software is likewise a different choice. It is often made in youth... Read More

Testing Tradeoffs and Project Risk: A Case Study

Article by Payson Hall
 The project had issues. It was a two-year project intended to swap an aging legacy application for a commercial product. The vendor’s off-the-shelf software required some customization and extension... Read More

The ROI of Learning for Testers

Article by Lisa Crispin
  During my software career, I’ve spent a lot of time and effort learning new thinking and technical skills. I’ve encouraged my peers to do the same. The series that Janet Gregory and I wrote on... Read More

The Top 5 Frustrations for Project Managers

See how you can avoid management swoop-in at the eleventh hour, or creating and sending around a dreaded 200-page plan that no one has time to read once, let alone every time a change occurs. We've... Read More - Get this content

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Johanna Rothman is a management consultant and a regular StickyMinds.com and Better Software magazine columnist.

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Claire Moss has been testing software for 8 years. Although authoring a testing blog and articles are new for her, Claire has always had a passion for writing, which might be a strange trait for a Discrete mathematician.

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